The Craftsman brand has been a staple in the world of tools for nearly a century, with its roots dating back to 1927. Founded by Sears, Roebuck and Co., Craftsman tools quickly gained a reputation for quality, durability, and affordability. Over the years, the brand has undergone significant changes, including a shift in ownership and distribution channels. In this article, we will delve into the current state of Craftsman tools, exploring who now sells them and what this means for consumers.
Introduction to Craftsman Tools
Craftsman tools have long been a favorite among DIY enthusiasts, professional contractors, and mechanics. The brand offers a wide range of products, including hand tools, power tools, and equipment for various applications. From wrenches and sockets to drills and saws, Craftsman tools are designed to meet the needs of individuals who demand high-quality, reliable, and long-lasting products. The brand’s commitment to excellence has earned it a loyal customer base, with many users swearing by the performance and value of Craftsman tools.
The Evolution of Craftsman Ownership
In 2017, Sears, the original owner of the Craftsman brand, faced significant financial challenges. As a result, the company decided to sell the Craftsman brand to Stanley Black & Decker, a leading global manufacturer of tools and storage solutions. This acquisition marked a new era for Craftsman, with Stanley Black & Decker investing heavily in the brand to expand its product offerings and distribution channels. The new ownership has enabled Craftsman to reach a broader audience, while maintaining its focus on quality and innovation.
Expanding Distribution Channels
Under the new ownership, Craftsman tools are now available at a wider range of retailers, both online and offline. Some of the major retailers that currently sell Craftsman tools include:
- Lowes
- Home Depot
- Acme Tools
- Menards
- Ace Hardware
In addition to these retailers, Craftsman tools can also be purchased directly from the brand’s website, as well as through various online marketplaces like Amazon and Walmart.
Benefits of the New Distribution Model
The expansion of Craftsman’s distribution channels has several benefits for consumers. Firstly, it increases accessibility, allowing more people to purchase Craftsman tools from their preferred retailers. This is particularly important for individuals who live in areas where certain retailers may not have been previously available. Secondly, the broader distribution network enables Craftsman to reach a wider audience, introducing the brand to new customers who may not have been familiar with it before.
Product Offerings and Innovations
Stanley Black & Decker has invested significantly in the development of new Craftsman products, with a focus on innovation and technology. The brand now offers a wide range of tools and equipment, including cordless power tools, lithium-ion batteries, and advanced storage solutions. Craftsman’s commitment to innovation has enabled it to stay ahead of the competition, providing consumers with the latest and most advanced tools on the market.
Sustainability and Quality
In addition to its focus on innovation, Craftsman remains committed to sustainability and quality. The brand has implemented various initiatives to reduce its environmental footprint, including the use of recycled materials and energy-efficient manufacturing processes. Craftsman’s dedication to quality is evident in its products, which are designed to meet the highest standards of performance and durability.
Conclusion
In conclusion, the Craftsman brand has undergone significant changes in recent years, with a shift in ownership and distribution channels. Under the new ownership of Stanley Black & Decker, Craftsman tools are now available at a wider range of retailers, both online and offline. The brand’s commitment to innovation, quality, and sustainability has enabled it to maintain its position as a leader in the tool industry. Whether you are a DIY enthusiast or a professional contractor, Craftsman tools offer the perfect combination of performance, durability, and value. With its expanded distribution network and innovative product offerings, Craftsman is poised to continue its legacy as a trusted and reliable brand in the world of tools.
What happened to Craftsman tools after being sold by Sears?
Craftsman tools have undergone significant changes in recent years, particularly after being sold by Sears. In 2017, Stanley Black & Decker acquired the Craftsman brand from Sears for approximately $900 million. This acquisition marked a new era for the iconic brand, as Stanley Black & Decker aimed to expand Craftsman’s reach and product offerings. The company has since introduced new product lines, expanded distribution channels, and enhanced the overall brand experience.
The sale of Craftsman tools to Stanley Black & Decker has had a positive impact on the brand, with increased investments in research and development, marketing, and customer support. As a result, Craftsman tools are now more widely available than ever, with products sold at various retailers, including Lowe’s, Ace Hardware, and online marketplaces like Amazon. The brand’s commitment to quality and innovation remains unchanged, with a focus on delivering top-notch tools that meet the evolving needs of professionals and DIY enthusiasts alike. With Stanley Black & Decker at the helm, Craftsman tools continue to be a trusted choice for those seeking reliable and durable equipment.
Where can I buy Craftsman tools now?
Craftsman tools are now sold at a variety of retailers, both online and in-store. Lowe’s, a leading home improvement retailer, has become a primary destination for Craftsman tools, offering a wide range of products across different categories. Ace Hardware, another prominent retailer, also carries a selection of Craftsman tools, catering to the needs of professionals and DIY enthusiasts. Additionally, Amazon and other online marketplaces offer a convenient way to purchase Craftsman tools, often with competitive pricing and fast shipping options.
In addition to these retailers, Craftsman tools can also be found at other independent hardware stores, specialty stores, and even some automotive parts suppliers. The brand’s website also allows customers to browse and purchase products directly, with options for in-store pickup or delivery. With the expansion of distribution channels, customers can now easily find and purchase Craftsman tools, regardless of their location or preferred shopping method. Furthermore, the brand’s website often features promotions, discounts, and exclusive offers, making it a great resource for those looking to save money on their tool purchases.
Are Craftsman tools still made in the USA?
While Craftsman tools have historically been associated with American manufacturing, the current production landscape is more complex. Some Craftsman tools are still made in the USA, with facilities in locations like Tennessee and Ohio producing a range of products, including socket sets, wrenches, and other hand tools. However, in an effort to stay competitive and efficient, Stanley Black & Decker has also expanded its global manufacturing footprint, with production facilities in countries like China, Mexico, and the Czech Republic.
The decision to manufacture Craftsman tools in various countries is driven by factors like cost, logistics, and market demand. While some products may be made overseas, the brand remains committed to maintaining its high standards for quality and performance. In fact, many Craftsman tools still carry a “Made in the USA” label, indicating that they meet specific requirements for domestic production. Additionally, the brand’s quality control processes ensure that all products, regardless of their country of origin, meet the same rigorous standards for performance, durability, and reliability.
What is the warranty on Craftsman tools?
Craftsman tools are backed by a comprehensive warranty program, designed to provide customers with peace of mind and protection against defects or malfunctions. The brand offers a lifetime warranty on many of its hand tools, including wrenches, pliers, and screwdrivers, as well as a limited warranty on power tools and other products. This warranty program demonstrates Craftsman’s confidence in the quality and performance of its tools, and it provides customers with a clear understanding of what to expect in terms of support and service.
The warranty program for Craftsman tools is relatively straightforward, with customers able to register their products online or by mail. In the event of a warranty claim, customers can contact Craftsman’s customer support team or visit an authorized service center for assistance. The brand’s commitment to standing behind its products is a key aspect of its reputation and customer loyalty, and it has helped to establish Craftsman as a trusted and reliable choice for professionals and DIY enthusiasts alike. With its comprehensive warranty program, Craftsman tools offer exceptional value and performance, making them a smart investment for anyone looking to build or expand their toolkit.
Can I still repair or replace my old Craftsman tools?
Yes, Craftsman tools are designed to be repairable and maintainable, with many parts and accessories available for purchase. The brand offers a range of replacement parts, including batteries, motors, and other components, which can be used to extend the life of existing tools. Additionally, Craftsman’s network of authorized service centers provides expert repair and maintenance services, helping customers to keep their tools in good working condition. This commitment to repairability and sustainability is an important aspect of the brand’s philosophy, as it reduces waste and supports customers who value the durability and performance of their Craftsman tools.
For customers looking to replace their old Craftsman tools, the brand’s warranty program and customer support team can provide guidance and assistance. In some cases, customers may be able to exchange or upgrade their existing tools, taking advantage of new features, technologies, or promotions. Furthermore, Craftsman’s website and social media channels often feature educational content, tutorials, and tips, which can help customers to get the most out of their tools and maintain them effectively. By supporting the repair and maintenance of its tools, Craftsman demonstrates its dedication to customer satisfaction and the long-term value of its products.
How has the quality of Craftsman tools changed over time?
The quality of Craftsman tools has undergone significant changes over the years, reflecting shifts in the brand’s ownership, manufacturing processes, and market demands. Historically, Craftsman tools were renowned for their exceptional quality, durability, and performance, with many products earning a reputation for being “built to last.” While some customers may have noticed variations in quality during the transition from Sears to Stanley Black & Decker, the brand has made efforts to maintain its high standards and address any concerns or issues that may have arisen.
Today, Craftsman tools are designed to meet the evolving needs of professionals and DIY enthusiasts, with a focus on innovation, reliability, and value. The brand’s commitment to quality is evident in its rigorous testing and inspection processes, which ensure that all products meet or exceed industry standards. Additionally, Craftsman’s customer feedback mechanisms and warranty program provide a clear indication of the brand’s dedication to customer satisfaction and its willingness to listen to and respond to customer concerns. As a result, Craftsman tools continue to be a trusted choice for those seeking high-quality, dependable equipment that can withstand the demands of frequent use.
What new products has Craftsman introduced since the acquisition by Stanley Black & Decker?
Since the acquisition by Stanley Black & Decker, Craftsman has introduced a range of new products, including innovative power tools, outdoor equipment, and storage solutions. The brand has expanded its V20 cordless system, offering a broader range of tools and accessories that cater to the needs of professionals and serious DIY enthusiasts. Additionally, Craftsman has introduced new product lines, such as its CMX series, which features high-performance power tools designed for heavy-duty applications. These new products demonstrate the brand’s commitment to innovation and its focus on meeting the evolving needs of its customers.
The introduction of new products has also been accompanied by a renewed focus on customer engagement and community building. Craftsman has launched various initiatives, including social media campaigns, workshops, and sponsorships, aimed at fostering a sense of connection and shared passion among tool enthusiasts. The brand’s website and online forums provide a platform for customers to share their experiences, ask questions, and provide feedback, which helps to inform the development of new products and services. By listening to its customers and responding to their needs, Craftsman continues to evolve and improve, solidifying its position as a leading brand in the tool industry.